Privacy Policy

Introduction

IELTS Track (“we”, “us”, “our”) respects your privacy. This policy describes how we handle personal information when you visit http://localhost:3000, use our contact forms, book consultations, or otherwise engage with our educational and consultancy services. It is intended to be clear and practical; it does not replace legal advice for your specific situation.

Information we may collect

Depending on how you interact with us, we may process:

• Contact details such as name, email address, phone number, or WhatsApp identifier when you submit a form or message us directly.
• Communication content you voluntarily provide (for example, goals, test dates, or background information relevant to IELTS preparation or study planning).
• Technical data such as IP address, browser type, device type, and approximate region derived from standard server logs or analytics tools, where used.

How we use information

We use personal information to:

• Respond to enquiries and provide requested information about our services.
• Schedule consultations, deliver preparation support, and manage client relationships.
• Improve our website, content, and user experience (for example, understanding which pages are most useful).
• Comply with legal obligations, resolve disputes, and enforce our agreements where applicable.

We do not sell your personal information. We do not use it for automated decision-making that produces legal or similarly significant effects.

Legal bases (where GDPR applies)

If the EU/UK General Data Protection Regulation applies, we typically rely on contract (steps at your request before a contract), legitimate interests (operating and improving our business, provided your rights are balanced), and consent where we ask for it (for example, for non-essential cookies—see our Cookie Policy).

Retention

We keep information only as long as needed for the purposes above, including any legal, accounting, or reporting requirements. Enquiry data is typically retained for a limited period unless an ongoing client relationship requires longer storage.

Sharing and processors

We may share data with trusted service providers who assist us (for example, email or hosting providers) under agreements that require appropriate security and use only on our instructions. We may disclose information if required by law or to protect our rights and the safety of others.

International transfers

IELTS Track operates with clients in multiple countries. If your data is transferred outside your country, we take steps designed to ensure appropriate safeguards where required by law.

Your rights

Depending on your location, you may have rights to access, correct, delete, or restrict processing of your personal data, or to object to certain processing. You may also have the right to lodge a complaint with a supervisory authority. To exercise rights, contact us at info@ieltstrack.com.

Children

Our services are directed at learners and professionals. We do not knowingly collect personal information from children below the age where parental consent is required in your jurisdiction without appropriate permission.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do. Continued use of the site after changes constitutes notice of the updated policy where permitted by law.

Contact

Questions about this Privacy Policy: info@ieltstrack.com.